Please contact us at orders@fleurville.com or call 800-987-6828 to get a New Account Application and other necessary paperwork.

Ordering

There are a number of ways you can place your order.

• Order by email: orders@fleurville.com
• Order by fax: 435-787-1658
• Order by phone toll-free: 800-987-6828

Minimum Orders

• Opening and re-orders $250

Please feel free to mix and match styles and colors when ordering.

When ordering any of the items sold in groups of 4 (Escape Pods, Lunch Pak's) please take note that one group of 4 (excluding wrist bags) is the same value as 1 diaper bag on the order minimums.

Payment Options

Acceptable credit cards are Visa, MasterCard, Discover and American Express.

Shipping

We ship UPS Ground. Pricing is based on weight and distance. Please call for any special shipping requests. Tracking notification sent to an email address by request.

Out-of stock items

Occasionally we are out of stock on certain items. Unless otherwise requested, we will ship orders as ready and backorder any items not in stock. We will automatically send your backordered items when available.

Returns and exchanges

Fleurville will not accept any return or exchange without a Return Authorization Number written on the return.

Please email returns@fleurville.com or call us at 800-987-6828 for return or exchange information. Exchanges subject to 20% restocking fee.